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Destination Management

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Completed Projects

Earthcheck
Funded by: Sustainable Tourism CRC
Duration: One year


This project aims to develop indicators to help measure the triple bottom line. The indicators will measure the environmental, social and economic impact of enterprises on communities.

International and National Visitors to Key Destinations: An Analysis of Visitor Activity
Funded by: Sustainable Tourism CRC

This project investigated the volume and pattern of international and national visitors to key destinations in the City of Melbourne and regional Victoria. This was done through an in-depth analysis of the National and International Visitor Survey (NVS and IVS) data. It aimed to inform decision-making on the volume and pattern of visits to the city and regional areas: 

  • who are the visitors?
  • what do they do?
  • how do they come?
  • where do they come from?

Importantly, there was a need to understand regional, interstate and international visitors' use of the city as a gateway to the state. The project undertook a more detailed analysis of the NVS and IVS data to provide greater understanding of designated hotspots and coldspots.

Lower Yarra River - Docklands Tourism Plan
Funded by: Several waterfront stakeholders

A study of the lower Yarra River and the newly developed Docklands resulted in a tourism plan for the emerging Melbourne waterfront. The need for this plan was driven by key tourism organisations that believed this area was strongly representative of many of Melbourne’s and Victoria’s key product strengths. The area is a microcosm of a diverse range of quality attractions and experiences relating to sport, leisure, arts and culture, major events, dining, entertainment and shopping. The focus of the plan is on tourism and visitation, and provides strategic direction for the development and marketing of Melbourne’s waterfront leading up to, and immediately beyond, the Commonwealth Games to be held in Melbourne in 2006.

Development of Social and Socio-Economic Indicators for Sustainable Tourism in Communities
Funded by: Sustainable Tourism CRC and industry partners

This project was undertaken in conjunction with Geelong Otway Tourism and the Surf Coast Shire. A review of the literature was completed, producing a report and an annotated bibliography. This was submitted to the industry partners. The project developed indicators that can be used as an integral part of the Green Globe system of tourism evaluation.

Best Practice in Strategic Park Management: Towards an Integrated Park Management Model
Funded by: CRC for Sustainable Tourism and industry partners

Strategic Park Management

This study undertook an audit of best practice in visitor management systems. The context for this study was that park agencies worldwide face increasing demand for their facilities and services coupled with declining finances and human resources. All this poses many management challenges. The ability to develop a more comprehensive and relevant park management system to meet these challenges has become increasingly important. The project's main aims were:

  • to describe, analyse and evaluate best practices and management benchmarks for the strategic management of protected areas; and
  • to develop a framework to guide park management agencies in the strategic management of protected areas.

The overall objective was to develop a template for the development of an integrated park management model, which has the potential to be operated by park management agencies worldwide. The framework for the model has been completed and its application is explained in the report.

Benchmarking Study of Best Practices in Strategic Visitor Management
Systems in Protected Areas
Funded by: Sustainable Tourism CRC and industry partners

This study undertook an audit of best practice in visitor management systems.

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