Business And Law

The Centre for Tourism and Services Research (CTSR), formerly known as the Centre for Hospitality and Tourism Research, was established in 1994. Our primary objective is to produce high quality applied research that underpins the sustainable performance of industry partners, and preserve the social and ecological environments of society.

Based on its Priority Research and Innovation Project Plan, the CTSR has four key programs:

Climate Change Adaptation for Great Ocean Road Destination Tourism. Photo: Twelve Apostles Tourism & Climate Change
The Tourism and Climate Change research group was developed to address the limited research available to build tourismís response to climate change. Read more
Victoriaís High Country, photograph courtesy of Tourism Victoria Travel & Wellbeing
In response to emerging trends in tourism preferences, the CTSR established the Travel And Wellbeing Research Group (T&W). This brings an exciting new specialisation to CTSR and represents one of few such groups in Australia. Read more
Melbourne Cup, Photograph courtesy of Tourism Victoria. Events
This area of research focuses on evaluation of both leisure and business events. The centre has also been a driving force in the development of tools to assess the social impact of festivals and events. Read more
Destination Albury Wodonga, Albury. Photograph courtesy of Tourism Victoria. Small Business
The main focus of the Small Business Research Group (SBRG) is to undertake applied research on a range of key issues related to small business and entrepreneurship. Read more

Our team engages with government, industry and community to ensure that research is progressive, relevant and accessible. To ensure that its activities are anchored with industryís needs, we have formed strategic alliances with key industry associations such as:

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